auto assign actions

Hey,

Can I get a bit of detail about how assigning actions work?

As far as I can see when an individual does an inspection and raises an action the action is auto assigned to the user.

The user can then reassign at the point of creation or assign all actions to a specific person or persons at the end of the inspection.

Are there other methods?

For instance:

Is it possible to auto assign to a specific user based on the inspection itself? For instance if I have a spill kit inspection which is done on a variety of spill kits which are created as assets all actions go to our site maintenance team or one specific user or group.

Is it possible to auto assign the user based on the asset or asset type? For instance we have forklifts created as assets in various areas ... could the actions for the fork lifts used in teh warehouse (For instance) be auto assigned to a specific user or group.

I like to try to reduce friction ..... the less steps / actions people are required to do .. the better.

a month ago