We’ve added Heads Up data into Analytics so you can see who viewed and acknowledged messages, spot engagement gaps, and take action faster.
What's new:
- Heads Up metrics: See count, average acknowledgement rate, and average views to measure reach and engagement.
- Assignee and group attributes: Drill into assignees or groups to pinpoint where follow-up is needed.
- Drill-down details: View Heads Up title, assignee, date published, and status for quick context.
We’ve added these insights to help you monitor engagement, follow up where needed, and strengthen accountability across teams. We are rolling this out gradually to ensure the best experience, so keep an eye out for it soon!